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Consumer Rights Advice Line — Consumer NZ

Campaigns & advocacy

10 items that should never go in your dishwasher

Can shops charge a return fee? — Consumer NZ

Trees and neighbours — Consumer NZ

How to get your money back from 'ghost stores' — Consumer NZ

Support for surcharge ban getting stronger — Consumer NZ

The cost of using air con in summer — Consumer NZ

How to get the best house and contents insurance - guide

Fencing Act NZ: boundary fence rules explained — Consumer NZ

Could LNG push your power bill even higher? — Consumer NZ

3 coffee machines you should avoid — Consumer NZ

Dishwasher symbols – what do they mean? — Consumer NZ

How to buy the best TV - expert buying guide — Consumer NZ

Dentist fees: What you can expect to pay — Consumer NZ

Which are the fastest and slowest washing machines?

How healthy are iced coffee drinks? — Consumer NZ

House and contents insurance — Consumer NZ

Dishwasher uses less water than washing by hand

Disposable AA battery buying guide

8 food claims you should ignore — Consumer NZ

Should you buy a DishDrawer dishwasher? — Consumer NZ

How healthy are iced coffee drinks? — Consumer NZ

How to organise your fridge and what food should go where

Lilial is now banned in cosmetics, so why is it still everywhere?

It’s the perfect time to get your home ready for winter

What’s the best way to wash your clothes?

What are your travel rights?

Four simple ways to save in 2026

Sales season is on – here are 10 things stores must not do - Consumer NZ

Sunscreen database - compare brands

Your consumer rights if you own sand recalled for containing asbestos - Consumer NZ

Surcharges should be down and out - Consumer NZ

Online returns policy risks misleading you about your rights - Consumer NZ

Best and worst internet service providers - Consumer NZ

Unit pricing – the secret to saving at the supermarket - Consumer NZ

3G shutdown: is your phone ready? - Consumer NZ

Testing reveals unsafe kids’ toys, USB chargers and necklaces sold through Temu and Shein - Consumer NZ

Best and worst mobile providers in 2025 - Consumer NZ

Microsoft 365 price hike was misleading, alleges Australian regulator - Consumer NZ

7 tips for online shopping

The washing machine brand our experts would avoid

4 reasons why fabric softeners are a waste of money - Consumer NZ

3 common reasons travel insurance claims are declined - Consumer NZ

How to save money on antihistamines - Consumer NZ

Got an overseas holiday coming up? Here are 10 tasks to tick off before you go - Consumer NZ

5 risky foods in your kitchen - Consumer NZ

4 smartphones with anxiety-inducing battery life (and 4 that last for ages) - Consumer NZ

Unit pricing – the secret to saving at the supermarket - Consumer NZ

Just ask: Am I on the best power plan? - Consumer NZ

3 things to avoid buying at Kmart – and 7 that are great - Consumer NZ

New Zealanders’ favourite shops revealed - Consumer NZ

5 ways the house insurance market isn’t working for New Zealanders - Consumer NZ

Do red light therapy beds work? We asked the experts

Will you be able to get home insurance by 2035?

New Zealand electric car myths debunked

3 don’t buys at The Warehouse – and 3 absolute bargains

Electricity Authority’s plan to fix market is too little too late

7 reasons your kids don’t need vitamin gummies

Windows 10: How to get an extra year of free support

Kmart warned over its “greenwashing” cotton claims

After a summer of concert carnage, change is coming - Consumer NZ

4 steps to take if you’re charged the wrong price at the supermarket

IRD has over $615 million in unclaimed money – is some of it yours?

Windows 10: How to get an extra year of free support

Avoid these 4 food mixers if you like to bake

We sized up loyalty card deals – and some are not like the others

Google's AI told me a scam email was legit

New World agrees to stop calling a new spread ‘butter’

How our colleague Abby left the airport with a free new suitcase

Opinion: The energy sector is broken and (nearly) all of us are suffering

The best laundry detergents for different stains

Superfood powders: Do the health claims stack up?

Why Noel Leeming is in hot water over ‘Price Promise

Blowflies and blown bulbs: Can we get a refund on our holiday rental?

Two Foodstuffs supermarkets plead guilty to 18 misleading pricing charges

What to do if you can’t get a GP appointment

Bank switching: are the banks holding back progress?

The “gut-wrenching” update to the Retirement Villages Act review

Call me disloyal: why I finally ditched my big bank KiwiSaver provider

6 admin tasks you can do from the couch this long weekend

Using traditional Māori methods to save on food

10 items that should never go in your dishwasher

11 sunscreens sold in New Zealand didn’t meet SPF claims, as revealed by an Australian test.

Best and worst power companies

The best way to dry laundry in winter

Frank Energy closing – another of the good ones gone

Supermarket home-branded products

A fly spray can, a dispenser and a kitchen fire: ‘It blew up’

The two kettle brands we steer clear of

Mighty Ape: when is a technical glitch a privacy breach?

5 things to think about before you buy a robot vacuum

Consumer NZ's scambassador got scammed!

Is fake wool fleecing customers?

An expert guide to using less power and saving money at home

Car insurance

5 common heat pump buying mistakes

Flick Electric sale to Meridian: What to do if you're a customer

Air New Zealand consistently more expensive than trans-Tasman competition

6 reasons to buy an air purifier before winter

5 stick vacuum cleaners to avoid buying

This Mother’s Day, give the gift of scam protection and digital confidence

Best and worst KiwiSaver providers in 2025

Re-cycle your salary on a cheap commuter e-bike

5 ways open banking could improve your life

Are woodburners bad for respiratory illnesses?

Call me disloyal: why I finally ditched my big bank KiwiSaver provider

Despite low confidence in government efforts, people want urgent action to lower grocery bills

Can you trust environmental claims on seafood?

Interislander admits it likely misled customers

Watch out for public holiday surcharges on Easter Sunday

Our tips for making the most of duty-free shopping

Best and worst supermarket hot cross buns

8 ways to make your holiday money go further

Easter egg-stortion: the increasing cost of Easter chocolate

How healthy are the products making protein claims?

Consumer NZ staff picks: Our favourite cleaning products

Smoke alarms buying guide: Types, features, and installation tips

No signs, no parking meter – so what’s with the $70 parking tickets?

Windows 10 shuts down in October. Here’s how to keep your PC safe

Buying prescription glasses online: What are the pros and cons?

Dishwasher symbols – what do they mean?

8 little ways I’ve wasted money this week, and you may have, too

Suppliers say supermarket duopoly using power to squeeze margins

New research reveals 'heartbreaking' stories behind NZ’s woeful dental statistics

4 tips for buying kids winter pyjamas

Australian scam losses fall by 26% while losses in New Zealand rise

Why you might suddenly be paying more for your New World delivery

Dishwasher symbols – what do they mean?

8 mistakes people make when buying a TV

How to save water using your appliances

How to start saving for Christmas

Is it safe to buy kids' toys from Temu?

New strategy launched to tackle high skin cancer rates

Home brands vs private labels: Which supermarket products offer value for money?

Thousands of 2degrees customers hit by 'glitch' leaving them stuck on hold

We want an end to the surcharge swindle

New Zealand’s scam crisis: Are we falling behind?

10 ways to get around the crazy cost of butter

8 of the worst products on our website

Consumer NZ backs calls for court action against retirement village operators’ unfair contract terms

A reluctant Mecca mum: Why are kids buying expensive skincare they don’t need?

Spotlight’s ‘Biggest Sale Ever’ ad misleads shoppers

The electricity market is failing consumers - here’s how we can fix it

5 power bill tips for students setting up a flat

Smartphone security: which phones are supported the longest?

Does this viral Kmart toastie maker really work?

Class action taken against Johnson & Johnson

How to find the best power plan

Is an Auckland car rental company profiting from 'fake' insurance?

6 tips for packing the back-to-school lunchboxes

We tracked the supermarket prices of Christmas treats – here’s what we found

How to make your home energy efficient

Consumer reveals the best and worst insurance providers

New Zealand left behind by rest of the world on payment technology

The TikTok tanning trend putting kids at risk

How to use less power

Wine awards and reviews: Can you trust them?

Ready to save up to $3000 this year?

Retinol serums: Do they really work miracles for your skin?

Trade Me or Marketplace: Where should you list your stuff?

5 things we’ve learned about supermarkets

5 things we’ve learned during our health investigations

How to set up your children for a financially savvy future

7 sunscreen myths debunked

Ice baths: Are cold plunges healthy, just hype or potentially harmful?

Oven symbols and controls

Lawnmower buying guide

How good is Kmart’s $39 manual espresso maker?

5 things we’ve learned about green claims

A surcharge reminder for the festive season

The best and worst non-alcoholic lagers in New Zealand

5 tips for choosing a Christmas ham

Consumer NZ’s top tips for crushing the Boxing Day sales this year

Dark chocolate: Does it contain cadmium or lead?

Is Foodstuffs being sneaky with another online shopping search change?

We’re calling for a market study into the competitiveness of our domestic aviation sector

Sunscreens database

Consumer NZ thanks the public for sharing dodgy supermarket pricing examples, leading to criminal charges

Sunscreens: Can you trust the environmental claims?

What you need to know about online banking changes

An expert guide to using less power and saving money at home

A renowned recycling company was caught dumping plastic. Has it changed its ways?

You don’t have to pay the Microsoft 365 price increase

Dodgy price tickets at two Woolworths stores

Are Kmart’s "price drops" really making life more affordable?

Air NZ vs Jetstar: Which airline should you fly with?

How to choose a smart charger for your car and home

5 steps to nailing the sales this Black Friday

Consumer rights and advice

Are you on the best mobile plan? We think your telco should tell you

Generative AI: How it works and what it’s good for

How healthy are flavoured waters?

Scamming in Aotearoa in Fraud Awareness Week w/ Acting head of research and advocacy at Consumer NZ, Jessica Walker: 19th November, 2024

Don’t make this mistake when redeeming your Flybuys points

Consumer NZ reveals 2024’s best and worst internet providers

Disappointed by a concert? What to do if it’s not what you paid for

$22 an hour! Is this Aotearoa's most expensive carpark?

How to sort out delivery problems this Christmas

Consumer NZ reveals 2024’s best and worst mobile phone providers

Australia is banning dynamic pricing. Should Aotearoa do the same?

10 ways to shop smart on Black Friday

Carbon claims on Simply Milk: Can we trust them?

Opinion: Is our government tough enough on all offending?

Foodstuffs North Island’s facial recognition trial: do the numbers add up?

WiFi routers: Use one from your telco, or buy your own?

How going electric halved my electricity bill

Supermarket specials: are they really saving you money?

Why so many New Zealanders are moving to Australia

The 3 lawnmowers that are no better than a push mower

Jugs and kettles buying guide

Why did New World and Pak'nSave delete a crucial online shopping tool?

Cyber Smart Week: Simple steps to stay secure online

Consumer Yeah Nah Awards 2024

A–Z stain removal guide: How to tackle every stain

What’s the cheapest supermarket?

Kmart vs The Warehouse – which has the best budget kitchen appliances?

How healthy is your home?

The surge in surcharges: why are we paying so much?

Why is it so expensive to fly domestic?

A cheapskate’s guide to charging your EV for less

Stick vacuums with the best and worst run times

How to save money on streaming services

Foodstuffs merger declined – what this means for grocery shoppers

Do mushroom supplements and brain drinks really boost your body and mind?

7 tips for safely using potting mix this spring

Electric toothbrushes

What to do if your email account is breached by scammers

How to tell if a printer will cost a fortune in ink

How to choose the best dehumidifier

Our favourite investigations of 2024 so far

Our staff’s advice for expectant parents

How to keep your fruit and vegetables fresh for longer

Shoppers to get at least 3 years to use gift cards under new law

How to wash your puffer jacket

We welcome charges against Jetstar for allegedly misleading passengers about their rights

Don’t buy these AA batteries

Recovery scams and follow-up fraud: what you need to know

The ‘unkind’ reason some power companies give for disconnection fees

Are you getting the best interest rate when renewing your mortgage?

Built-in ovens buying guide

Toasters buying guide

Our 8 favourite spring-cleaning tips

Hay fever: What are the best remedies for managing allergies?

Consumer applauds Commission’s first annual grocery report, but pain at the checkout won’t cease for shoppers any time soon

What to do if you can’t pay your power bill

New Zealand’s sun-protection laws aren't doing enough to protect consumers

Consumer NZ has delivered a petition to parliament, with the backing of more than 21,000 New Zealanders.

How do we fix our domestic aviation market?

How we got a supermarket duopoly

Latest benefit changes restrict spending choice

Plane turbulence: your rights

Power saving tips for renters

Melatonin: The natural sleep product people are willing to break the rules for

The scale of power poverty in New Zealand

Consumer NZ concerned the grocery commissioner's response to ongoing supermarket pricing errors leaves shoppers carrying the load

Why is it so expensive to fly domestic?

9 things our heat pump expert wouldn’t do

Why has trust in supermarkets fallen?

Unprecedented supermarket fine is a promising sign of grocery sector being held to account

Opinion: When it comes to live sport, NZ consumers deserve better

3 heaters to avoid – and a budget one we love

A marketing professor explains how shops trick you into buying more

It's time for Z Energy to really start moving with the times

What we’re buying more and less of at the supermarket

600 calls to Poison Centre about reed diffusers

Dishwasher cutlery: tray or basket?

Consumer NZ estimates 1 million New Zealanders shut out of the homeowners’ club

Single use plastic in Woolworths’ produce section increases

How to watch the Olympics in New Zealand

Expert shares 8 ways to save money at the supermarket using unit pricing

7 things to check before you go on holiday

How to choose a laundry detergent

Consumer NZ finds the cost of some Air NZ flights has soared up to 300% in the past 5 years

Shrinkflation: companies giving you less product for the same price

What’s the best way to wash your clothes?

Ceramic vs induction – which cooktop is right for you?

What’s the best way to wash your clothes?

Time to ban sunbeds

Where can a scam be stopped?

Pseudoephedrine is back – when should you buy it?

5 ways to get the most from your travel insurance

Consumer NZ reveals the best and worst real estate agencies in 2024

Facebook and Instagram are using your posts to train generative AI

Northland power customers: Your rights

Facebook and Instagram are using your posts to train generative AI

Electrifying your home & vehicle: how it saves you money and reduces your emissions

Is Woolworths’ Everyday Rewards card worth it?

Consumer Yeah Nah Awards 2024

ComCom files proceedings against Foodstuffs North Island

6 reasons why we love slow cookers

Which cold and flu remedies are a waste of money?

Kiwibank facing criminal charges

Could selling your car get it stolen?

Can your laundry be clean and ‘green’?

Consumer NZ reveals the best and worst power companies

How much fish is in frozen fillets, fish fingers and bites?

Red Seal ad risks misleading customers about its natural toothpaste

Kiwis leaving for Australia: Is it really the promised land?

Bluebridge ferry warned about misrepresenting consumer rights

Your groceries will cost you more – lots more – through Milk Run

Consumer NZ responds to how new rules will impact biometric use

Is switching banks easy?

Australia's grocery sector recommendations highlights New Zealand's slow progress

Why you can’t trust online reviews

How green is your power company?

Health Star Ratings uptake on packaged food fall short of targets

Supermarkets have 4 months to get unit pricing sorted

5 things you should know about doggy daycare and walking services

Olive oil shortage: 8 alternative oils to try

5 data and privacy things you need to know

Financial mentors have issues with Gem loans

POLi Payments: How it affects and breaches your banking security

Consumer reveals the best and worst cars rated by New Zealanders

6 expensive products that disappointed us

Ticket reseller Viagogo found to breach the Fair Trading Act

Who can you bank on? Consumer NZ reveals 2024’s best and worst banks

10 things to do this weekend to get ready for winter

GLAD bags manufacturer in Aussie court for ‘50% ocean plastic’ claims

DNA ancestry testing: can you trust your data is safe?

How to recycle used batteries

Common consumer myths busted

When to get the best deal on a new TV

8 things our dishwasher expert wouldn’t do

Consumer NZ reveals the best and worst KiwiSaver providers

Happy 30th birthday Consumer Guarantees Act: Consumer NZ urges shoppers to use the act that has their back

Improve your TV's picture by changing these settings

Smoke alarms buying guide: Types, features, and installation tips

$110 available from power companies as low-user charge goes up again

Ponsonby dentist continues to see patients, despite being suspended

Privacy commissioner begins inquiry into facial recognition technology at Foodstuffs North Island stores

Dishwasher detergents

Is it worth ‘boosting’ products at Woolworths?

Should you buy an Anko stick vacuum from Kmart?

Buying firewood: how to get a hot deal

8 ways to make your money go further this Easter

Low-carb potatoes: legit or marketing?

Laundry stain removers: Soakers

Are we any closer to solving the supermarket duopoly problem?

Consumer NZ warns supermarket shoppers: Beware of loyalty lure

Laundry stain removers: Spot treatments

New Zealanders deserve much more from banks

How much chicken is in frozen nuggets, tenders and burgers?

Z Energy continues the business of greenwashing as its emissions rise

Are frozen, crumbed chicken products safe to eat?

Retirement village operators in the firing line after Consumer NZ and RVResidents complaints

Don’t get (side) hustled: How to avoid job scams and spot a fake ad

Is an Easter egg more expensive than a chocolate block?

Facial recognition: The supermarkets are watching you

Allergen labelling on food: the latest on new rules

Is it worth getting contents insurance if you rent?

Can retailers back up recycled polyester claims?

Why is supermarket shopping so confusing?

Dentist fees: What you can expect to pay

How did egg prices double in a year?

Roll-Ups are back – should you pop them in your child’s lunchbox?

Dental costs have risen 23% since Covid

10 of the worst-scoring products on our website

Cyclone Gabrielle floods: Insurers leave customers dissatisfied

How to organise your fridge and what food should go where

Do over-the-counter hangover cures work?

Electricity disconnection: an unregulated threat for households

How to save water using your appliances

How do different washing machine cycles compare for cleaning?

Hismile: Can it really brighten your teeth?

Forever chemicals: what are PFAS doing to our health and environment?

How to set up a flat on the cheap

How to keep your fruit and vegetables fresh for longer

Why are people avoiding the dentist?

Are you making any of these 10 laundry mistakes?

Commerce Commission investigates problematic supermarket pricing following Consumer NZ complaint

Will your KiwiSaver balance be enough to retire on?

Air fryer vs oven – do air fryers really save you money?

Front or top loader? Seven myths debunked

Best ‘eco’ laundry detergents, according to expert testing

I quit fast fashion: here's how you can too

5 tips for joining a gym

Five tips for shopping the 2023 Boxing Day sales

The best and worst Colas in New Zealand

Community gardens and well-being: Growing kai and a sense of community in a cost-of-living crisis

Consumer NZ’s sunscreen database provides New Zealanders with a new layer of protection

Buy now pay later: How women are getting caught in debt traps

Top tips for Christmas shopping

International consumer groups unite - tech companies need to provide greater scam protections

End unfair gift card expiry dates

Consumer NZ and others seek High Court declaration that Z Energy has misled New Zealanders

These 5 cleaning products are a waste of money

Consumer NZ study finds phony Black Friday deals

These 4 shops give people the best experience

Assessing rental health: Are landlords complying with the standards?

Cost of living: What it's like falling behind on payments

Black Friday tips – top price doesn't always mean top performance

Car insurance premiums up as much as 38% since 2021

5 things our lawnmower expert wouldn’t do

10 companies people contact Commerce Commission about the most

Cyber Smart Week: Simple steps to stay secure online

What not to buy at Kmart

Are the Air NZ compostable cups as ‘green’ as they claim to be?

The washing machine brand our experts would avoid

Consumer's supermarket survey: 4 things we learned

Online grocer Supie closes after ‘cash flow difficulties’

Beware phone and text scammers impersonating banks

Butter chicken: homemade vs takeout – which is cheaper?

Have you remembered to clean these 8 filters?

Mobile plans: Which mobile provider is most consumer-friendly?

How much have grocery prices gone up since 2020?

How to care for your washing machine

Pad thai: Homemade vs takeout, which is cheaper?

Can you trust “vegan” and “cruelty free” cosmetic claims?

10 ways to save money doing the laundry

Are MasterChef cookware products worth as much as New World claims?

Pizza: Homemade vs takeout, which is cheaper?

The simple banking process that could stamp out scams

Instant coffees ranked from best to worst

Beauty products: Can we trust the environmental claims?

Vegetarian nachos: Homemade vs takeout, which is cheaper?

Consumer NZ finds supermarket loyalty card 'specials' fail to offer genuinely good deals

Trial: Is it worth buying a vacuum sealer?

Do you need a food dehydrator or can you use your oven?

Your power bill should be easy to understand

How to save money on streaming services

The best and worst salt and vinegar chips in New Zealand

How to care for your washing machine

How much does a lazy lasagne cost to make at home?

Consumer care for electricity customers should not be optional

New Zealand bank customers missing out on basic banking protections

Burgers: Homemade vs takeout, which is cheaper?

The high cost of hearing loss: How the unregulated audiology industry is failing Kiwis

How long should an appliance last?

Learn te reo Māori on your phone or tablet with these apps

How to say common consumer phrases in te reo Māori

Use it or lose it? What the date labels on your food mean

Our top tip for saving money on power

What does the new Grocery Code of Conduct mean for supermarket shoppers?

Don’t get Dad any of these dud gifts

Profits surge for New Zealand’s power companies

161 million reasons to treat customers fairly

Commerce Commission investigates 60 Dick Smith complaints

How to save money at the supermarket with unit pricing

Cooking rice – cooktop vs rice cooker, which is better?

6 things to know before you use Countdown's new delivery app MilkRun

5 things our power-saving expert would never do

Should you leave your heat pump on all the time?

The 5 most common travel insurance claims

How to choose an electric heater

How to deal with unreasonable private parking fines

How to choose the best case to protect your mobile phone

Top tips for avoiding mould in your home

Where can you find the cheapest fruit and vegetables?

Consumer NZ has lodged a complaint with the Commerce Commission about potential breaches of the Fair Trading Act at supermarkets

Appliance running costs

Savvy switchers save $5 million on power bills

DoorDash’s ‘50% off’ deal being assessed by Commerce Commission

3 grocery suppliers warned about anti-competitive pricing

Dishwashers buying guide

Scams: Should your bank be liable for losses?

You’re washing your clothes too often

Domino’s delivery charges still risk misleading consumers

Faulty mobile phones: Why we need easy and cost-effective repairs

How to store food in your fridge

Less waste, more taste: how to eat your food scraps

Cyclone victims told to dig up Sky boxes or pay $260

The best way to dry laundry in winter

6 kitchen products our test team can’t live without

Should you buy a standard or stick vacuum?

A brief history of the washing machine

Facial detection used by Westfield malls for targeted advertising

5 tips for repairing your appliances

New power company puts people above profit

Choosing a heater

How to grow vegetables in small spaces

Tips for looking after your saucepan

10 tips for staying warm for less

Prepay customers paying much more for power

Government announces market study in the banking sector

3 cheap products that are better than expensive ones

Air fryers: What are the pros and cons?

Why does it take so long to see your GP?

Surviving student life: coping with rising living costs

Consumer NZ: Almost 90% of New Zealanders adopt more mindful shopping habits amongst cost of living and climate concerns

Are the Air NZ compostable cups as ‘green’ as they claim to be?

Consumer NZ: Smaller power providers lead the pack

Why we score the iPhone 13 higher than 14

Curtains and blinds: which types are best?

You’re probably sleeping with millions of mites!

Second-hand goods: your rights

Home heating costs in 2023

How a marae supported its community during Cyclone Gabrielle

Consumer NZ: Trust in banks diving sharply amid soaring profit announcements

How to care for your washing machine

Customer charged nearly $30k for a $7k car

Smaller banks are outperforming larger players when it comes to customer satisfaction

Jugs and kettles - buying guide

Second-hand goods: your rights

Sucky stick vacuum? Try these simple tips to keep it running longer

What not to put in your dishwasher

Firewood: which is the best value for money?

5 Viral trends to be wary of

Irons and steam stations buying guide

Cooktops buying guide

7 ways to prepare your pets for a natural disaster

Electric and hybrid cars buying guide

How to make your old knits look like new

How to keep your fruit and vegetables fresh for longer

Stick vacuum cleaners buying guide

Toilet paper - test results

Greenwashing: We're behind the times with unregulated laws

13 ways to avoid the winter power bill shock

The pros and cons of thrift flipping: Is it really sustainable?

Swap time, not money: Discover the benefits of timebanking

What effect is The Warehouse having on PAK'nSAVE's prices?

What to do if you’re caught in a data breach

Use-by dates on food

Don't waste your money on extended warranties

TV streaming in 2023: What’s new?

After the flood: A renter's firsthand experience

How to deal with unreasonable private parking fines

Save on your power bill and help the environment with this one trick

Your rights as a renter

Ultra-processed foods pack a sodium punch

Consumer NZ reveals who is top of the shops

5 ways to reduce your fuel bill

How to make a complaint about your bank

How to save on everyday expenses

Cyclone Gabrielle: Rights and advice

Are PHEVs and hybrid cars achieving their fuel efficiency claims?

Watch out for flood-damaged vehicles hitting the market

8 easy ways to reduce microplastic waste

Kenwood Chef mixer: a timeless appliance for over 60 years

How to buy the best refurbished tech

What do the symbols and controls on your oven mean?

Ferry cancellations and delays: Your rights

Malicious activity now the main cause of serious privacy breaches in NZ

Laundry scent boosters in high demand but are they worth it?

Sunglasses

How to make a home emergency plan

You’re washing your clothes too often

How to make a home emergency kit

How to care for your washing machine

5 skincare products you don’t really need

Affected by flooding? Know your rights

Top of the pots - the best performing saucepans

Emergency alerting devices

HelloFresh charging customers for orders they don't want

The best quake-safe products: earthquake restraints compared

How prepared is your household for a natural disaster?

End unfair gift card expiry dates

Lifejackets and PFDs

Slip, slop – slapped on the wrist

Facial recognition at 29 Foodstuffs North Island stores

Beware of Black Friday 'bargains'

Your rights under the Fair Trading Act

Property managers mystery shop

Retirement village resident left in financial limbo, paying fees for a unit she left 10 months ago

Mobile plans: is it easy to check you're on the right one?

Less waste, more taste: how to eat your food scraps

Sunscreen company pleads guilty after Consumer NZ complaint

TV buying guide

Backlash to misleading delivery fees at Nando's

Consumer NZ welcomes push to ensure duopoly opens up wholesale access to groceries

Is Kathmandu greenwashing? 'Biodegradable' jacket ad pulled after complaint

Ignoring ‘Do Not Knock’ stickers now illegal

Prepay pain: struggling customers resort to prepaid power

Tips to get the most out of your clothes dryer

New Zealand’s big power providers fail to satisfy customers

Savings gender gap: how we can make KiwiSaver fairer for women

Your rights if your flight is delayed or cancelled

Hidden food delivery fees risk breaching the Fair Trading Act