Question 1

What is the currency shown on your online store?

Accepted Answer

All prices are in Singapore Dollars.

Question 2

What are your shipping charges like?

Accepted Answer

You can refer to our Shipping Rates Table at https://versenvessel.com/home/shipping#1

Question 3

How Our Shipping Is Calculated

Accepted Answer

To keep shipping fair and predictable: 
-A base shipping fee applies to the first item.
-A reduced incremental fee applies to each additional item.
-For orders with mixed product types, the highest applicable first-item rate will be used.
-Once your cart reaches the free shipping threshold, shipping fees are automatically waived.

This structure mirrors how fulfilment centres price shipping, while keeping costs simpler and more customer-friendly.

Question 4

Do you provide free shipping?

Accepted Answer

Enjoy FREE shipping when your order reaches the minimum spend for your region:

🇸🇬 Singapore: SGD 200

🌏 Asia: SGD 250

🌍 International: SGD 300

No promo code needed — it’s applied automatically at checkout.

Question 5

What is the estimated delivery time?

Accepted Answer

Once your order has been fulfilled by Verse & Vessel & trusted partners, approximate delivery times are:

Japan: 2 – 4 business days
Singapore & Malaysia: 6–10 business days
Asia: 4–15 business days
Worldwide: 10–20 business days
Please note that these are estimates and can be affected by customs, local courier delays, festive seasons, or unexpected disruptions.

Question 6

Do you delivery to all Asia countries?

Accepted Answer

We currently ship to selected Asia destinations, including:

Singapore, Malaysia, Philippines, Thailand, Indonesia, Hong Kong, Taiwan, Japan, South Korea and Vietnam.

Available destinations will always be shown during checkout.

Verse & Vessel

Verse & Vessel is a lifestyle brand that thoughtfully transforms Eliz's art pieces into wearable pieces and heartfelt gifts. All prices stated are in USD.

All prices are displayed in USD

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