Question 1

⏱️ How long do orders take?

Accepted Answer

Most orders are ready in 3–5 business days.

Question 2

📂 What files do you accept?

Accepted Answer

We accept PNG, JPEG, PDF, and AI (300 DPI recommended).

Question 3

🎨 Do you fix images or colors?

Accepted Answer

No, files are printed exactly as sent. Please review carefully before submitting.

Question 4

👕 Do you provide shirts or just printing?

Accepted Answer

Both! You can bring your own shirt or choose from our stock. We most likely have White and Black t-shirts on hand we carry the brand "Smart Blanks" which is 100% cotton.

Question 5

💵 What payment methods do you accept?

Accepted Answer

We currently accept Cash or Zelle only.
We do not accept cards to avoid passing on extra processing fees to our customers.

Question 6

🏧 Is there an ATM nearby?

Accepted Answer

Yes! You’re welcome to use the ATM near our location if you need to withdraw cash for payment.

Question 7

💳 Do I need to pay upfront?

Accepted Answer

Yes a 50% down payment is required from total before production begins. The remaining balance must be paid before shipping out or at pickup.

Question 8

📦 Do you ship orders?

Accepted Answer

Yes, shipping is available for an additional cost (see Delivery Policy Link)

Question 9

🅿️ Where can I park?

Accepted Answer

Suggested Parking is on Los Angeles Street inside our building. Prices may vary for parking anywhere from $10 or more.

Please do not park on 5th Street it is a bus lane.
City buses use license plate scanners, and tickets are automatically mailed to the vehicle owner. The fine is approximately $350.

We are not responsible for any parking violations or tickets.

Question 10

💰 ¿Tengo que pagar por adelantado?

Accepted Answer

Sí, pedimos un 50% de anticipo antes de empezar tu pedido.

Question 11

💳 ¿Qué formas de pago aceptan?

Accepted Answer

Aceptamos efectivo o Zelle 💵
No aceptamos tarjetas porque no queremos cobrarte más por las tarifas del banco.

Question 12

🏧 ¿Hay un cajero cerca?

Accepted Answer

¡Sí! Hay un ATM cerca del local, puedes usarlo si necesitas sacar dinero.

Question 13

🚗 Estacionamiento?

Accepted Answer

🚫 No estaciones sobre la Calle 5 (5th Street) es un carril de autobuses.

Los autobuses escanean las placas y mandan la multa por correo (alrededor de $350 😬). No somos responsables por tickets o infracciones de estacionamiento.

Question 14

⚙️ ¿Revisan o arreglan las imágenes?

Accepted Answer

No, imprimimos las imágenes tal cual se envían.
Por favor revisa bien luz, color y calidad antes de mandarlas.

Question 15

👕 ¿Ustedes ponen la camiseta o yo la traigo?

Accepted Answer

Como gustes, podemos imprimir en nuestras camisetas o en una que tú traigas.

Question 16

⏰ ¿Hacen pedidos urgentes?

Accepted Answer

No cobramos extra por pedidos rápidos 🚀
Pero sí pedimos que nos avises con tiempo para hacer el trabajo bien.
Si necesitas algo para el mismo día, tiene que hacerse entre 9:00 a.m. y 11:30 a.m.
Después de esa hora ya no aceptamos pedidos urgentes.

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