Firstsource
We make it happen for clients by solving challenges with domain-focused teams, cutting-edge tech, and real-world expertise.
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Firstsource Solutions Reports Third Quarter Fiscal 2026 Results
Firstsource Solutions Reports Third Quarter Fiscal 2026 Results
Firstsource Solutions Reports Third Quarter Fiscal 2026 Results
Get paid to train the next emerging tech!
Get paid to train the next emerging tech!
New Tech Research Study Participant
Firstsource Acquires TeleMedik | Firstsource
Firstsource Acquires TeleMedik | Firstsource
To Bolster Digital Offerings and Expand Presence in U.S. Healthcare Payer and Provider Market
We're hiring in Melbourne!
We're hiring in Melbourne!
CSA
The UnBPO™ Quarterly | November 2025 | UnBPO™
The UnBPO™ Quarterly | November 2025 | UnBPO™
UnBPO™ Quarterly examines scaling AI-first models, overcoming transformation hurdles and designing smarter systems for enterprise-wide modernization.
The Official Alumni Network of Firstsource
The Official Alumni Network of Firstsource
The Official Alumni Network of Firstsource. Connect with colleagues, view opportunities, request services and lot more.
Firstsource Appoints Jagriti Bhattacharyya as General Counsel
Firstsource Appoints Jagriti Bhattacharyya as General Counsel
Firstsource Strengthens UnBPO™ Vision with Strategic Investment in Lyzr.ai
Firstsource Strengthens UnBPO™ Vision with Strategic Investment in Lyzr.ai
Firstsource invests in Lyzrai to advance its UNBPOTM vision, accelerating innovation, AI capabilities and technology-driven future-readiness.
Job Opening: Fraud Advisor
Job Opening: Fraud Advisor
Customer Service Representative
Techathon 6.0 - Problem statement VI: IT BPM (FirstSource) | EY - India
Techathon 6.0 - Problem statement VI: IT BPM (FirstSource) | EY - India
Empower provider directory management with agentic AI for accuracy, automation, and enriched provider data—web, app & workflow agility to boost trust, reduce cost & improve patient experience
Firstsource Appoints Kumaran Shanmuhan as Chief Strategy Officer
Firstsource Appoints Kumaran Shanmuhan as Chief Strategy Officer
Firstsource welcomes Kumaran Shanmuhan as CSO to drive strategic growth, innovation priorities and long-term value creation across global operations.
AI-first operations aren’t the future. Firstsource is delivering them now with UnBPO
AI-first operations aren’t the future. Firstsource is delivering them now with UnBPO
While much of the industry is experimenting with AI, Firstsource is quietly scaling it. The company has launched relAI™ and the Agentic AI Studio to bring AI into health, finance, and customer experience operations. Paired with its UnBPO™ approach that blends human expertise and AI orchestration, Firstsource is moving beyond cost efficiency to capability, flexibility, […]
Join our in-house expert Tij Nerurkar, SVP – EdTech & Media, at HolonIQ Back to School 2025, New York (Sept 9–11)
Join our in-house expert Tij Nerurkar, SVP – EdTech & Media, at HolonIQ Back to School 2025, New York (Sept 9–11)
Discover Firstsource’s Edtech solutions supporting digital learning, student engagement, scalable operations and next-generation education experiences.
Health Plan Saves $25M, Cuts Costs 30% with AI & Claims
Health Plan Saves $25M, Cuts Costs 30% with AI & Claims
Learn how a leading health plan saved $25M and reduced costs by 30% with Firstsource’s AI-powered claims services.
GPT-5 Forces a Rethink Across Indian IT | AIM
GPT-5 Forces a Rethink Across Indian IT | AIM
Prepare now for big changes coming this fall to Marketplace health plans
Prepare now for big changes coming this fall to Marketplace health plans
Prepare now for major changes coming to marketplace health plans this fall with insights from Firstsource experts.
How Embedded Banking Transforms Collections & CX
How Embedded Banking Transforms Collections & CX
Discover how embedded banking enhances collections, boosts CX engagement, reduces costs, and strengthens long-term customer relationships.
Firstsource Advisory Board | Industry Experts & Leaders
Firstsource Advisory Board | Industry Experts & Leaders
Smart Meters, Stronger Oversight: What the Water Sector Shake-up Means for Customer Operations | Firstsource
Smart Meters, Stronger Oversight: What the Water Sector Shake-up Means for Customer Operations | Firstsource
Discover how stronger oversight in the water sector impacts customer operations and utilities with the rise of smart meters.
UnBPO with Firstsource
UnBPO with Firstsource
CIO Inc's Leadership Week: Business Transformation Summits 2025 | New Delhi, Bengaluru, Mumbai
CIO Inc's Leadership Week: Business Transformation Summits 2025 | New Delhi, Bengaluru, Mumbai
UnBPO™ with Firstsource
UnBPO™ with Firstsource
Firstsource Named Star Performer in Everest Group’s 2025 FCC Operations PEAK Matrix
Firstsource Named Star Performer in Everest Group’s 2025 FCC Operations PEAK Matrix
Supercharging Digital Twins with AI tools
Supercharging Digital Twins with AI tools
Reimagining CX with Agentic AI without Losing Human Empathy
Reimagining CX with Agentic AI without Losing Human Empathy
COBA25
COBA25
Firstsource teams up with Yellow.ai
Firstsource teams up with Yellow.ai
Legacy US News Daily & Firstsource: AI‑Driven Omnichannel CX
Legacy US News Daily & Firstsource: AI‑Driven Omnichannel CX
The future of mortgage lending ops is Agentic AI
The future of mortgage lending ops is Agentic AI
Your doctor heals patients. Who's healing your revenue cycle?
Your doctor heals patients. Who's healing your revenue cycle?
How Automation & AI Rebuild Trust in the Utilities Sector
How Automation & AI Rebuild Trust in the Utilities Sector
ESG Report | 202
ESG Report | 202
UK Motor Finance redress is coming. Is your complaints handling ready?
UK Motor Finance redress is coming. Is your complaints handling ready?
How AI can power a zero-defect approach to the revenue cycle - Health Data Management
How AI can power a zero-defect approach to the revenue cycle - Health Data Management
Unlocking Future Healthcare via GenAI & BPaaS
Unlocking Future Healthcare via GenAI & BPaaS
Fraud-Resistant CX for Health & Beauty Retailer
Fraud-Resistant CX for Health & Beauty Retailer
Energy Firm Cuts 42% Poor Scores with CX Performance Overhaul
Energy Firm Cuts 42% Poor Scores with CX Performance Overhaul
Firstsource Q1 FY26 Results: 25% PAT Growth & Revenue Upswing
Firstsource Q1 FY26 Results: 25% PAT Growth & Revenue Upswing
Michelle Krause, SVP of OST Closing at Planet Home Lending | Firstsource
Michelle Krause, SVP of OST Closing at Planet Home Lending | Firstsource
Why Byte Latent Transformer Is a Game-Changer in AI
Why Byte Latent Transformer Is a Game-Changer in AI
Is your business ready for the UK Motor Financing Ruling?
Is your business ready for the UK Motor Financing Ruling?
Firstsource and Simplify Healthcare establish a notable partnership
Firstsource and Simplify Healthcare establish a notable partnership
How AI is rewiring the BPO industry - The Times of India
How AI is rewiring the BPO industry - The Times of India
Agentic AI Transforms Hiring with Smart Recruitment Agents
Agentic AI Transforms Hiring with Smart Recruitment Agents
Overhauling Complaints for UK Energy Leader with Firstsource
Overhauling Complaints for UK Energy Leader with Firstsource
From Write-Offs to Wins: AI-Powered Chargeback Recovery | Firstsource
From Write-Offs to Wins: AI-Powered Chargeback Recovery | Firstsource
AI ROI: What's Missing From the Equation? - CIO
AI ROI: What's Missing From the Equation? - CIO
The Official Alumni Network of Firstsource
The Official Alumni Network of Firstsource
Unite for Impact: Rethinking CX with UnBPO™ | Firstsource
Unite for Impact: Rethinking CX with UnBPO™ | Firstsource
BPO for Banking & Financial Services | Banking Business Process Services
BPO for Banking & Financial Services | Banking Business Process Services
Firstsource to Acquire UK‑based Pastdue Credit Solutions
Firstsource to Acquire UK‑based Pastdue Credit Solutions
AI-Led CX Boosts Efficiency for US Homecare Brand
AI-Led CX Boosts Efficiency for US Homecare Brand
CX Reimagined at CCW 2025: Where AI Meets Human Intent
CX Reimagined at CCW 2025: Where AI Meets Human Intent
From Write-Offs to Wins: AI-Powered Chargeback Recovery | Firstsource
From Write-Offs to Wins: AI-Powered Chargeback Recovery | Firstsource
AI Powered Retail Solutions and Services
AI Powered Retail Solutions and Services
Smarter PII Handling in LLMs: Privacy Without Compromise
Smarter PII Handling in LLMs: Privacy Without Compromise
Unlocking AI-Driven Business Growth with Firstsource and Soroco
Unlocking AI-Driven Business Growth with Firstsource and Soroco
Automation’s Role in Streamlining RCM Workflows and Reducing Administrative Burdens | Healthcare IT Today
Automation’s Role in Streamlining RCM Workflows and Reducing Administrative Burdens | Healthcare IT Today
Unite for Impact: Rethinking CX with UnBPO™ | Firstsource
Unite for Impact: Rethinking CX with UnBPO™ | Firstsource
Agentic AI Protocols & Platforms: The UnBPO™ Advantage
Agentic AI Protocols & Platforms: The UnBPO™ Advantage
Transforming Appeals and Grievances With Multimodal and Agentic AI
Transforming Appeals and Grievances With Multimodal and Agentic AI
The future of work with agentic AI
The future of work with agentic AI
We’re proud to be recognised as one of the top Indian employers in the UK — ranked third overall in the latest India Meets Britain Tracker 2025 report by Grant Thornton. | Firstsource
We’re proud to be recognised as one of the top Indian employers in the UK — ranked third overall in the latest India Meets Britain Tracker 2025 report by Grant Thornton. | Firstsource
Healthcare Consulting Services | RCM Strategy Consulting | Firstsource
Healthcare Consulting Services | RCM Strategy Consulting | Firstsource
Process Intelligence Boosts App Portfolios
Process Intelligence Boosts App Portfolios
Scaling EdTech: Overcoming Growth Challenges
Scaling EdTech: Overcoming Growth Challenges
CX Reimagined at CCW 2025: Where AI Meets Human Intent
CX Reimagined at CCW 2025: Where AI Meets Human Intent
Hospital Improves Medicaid Revenue by 60%
Hospital Improves Medicaid Revenue by 60%
Optimizing Utility Ops with Kraken Expertise
Optimizing Utility Ops with Kraken Expertise
Revolutionizing Claims Operations With AI and Agentic Workflows
Revolutionizing Claims Operations With AI and Agentic Workflows
GenAI and AGI Services for superior model performance | Firstsource
GenAI and AGI Services for superior model performance | Firstsource
Future-Proofing Financial Crime Compliance: Deep-dive Analysis
Future-Proofing Financial Crime Compliance: Deep-dive Analysis
Firstsource & Sanas Reinvent Conversations
Firstsource & Sanas Reinvent Conversations
Resolving Complex Complaints for a UK Bank
Resolving Complex Complaints for a UK Bank
Rethinking Debt Collection in the Utilities Sector | Firstsource
Rethinking Debt Collection in the Utilities Sector | Firstsource
Firstsource Reports Q4 & Full Fiscal 2025 Results
Firstsource Reports Q4 & Full Fiscal 2025 Results
BPO for Banking & Financial Services | Banking Business Process Services
BPO for Banking & Financial Services | Banking Business Process Services
The Official Alumni Network of Firstsource
The Official Alumni Network of Firstsource
Firstsource Videos: Industry Insights & Success Stories
Firstsource Videos: Industry Insights & Success Stories
Key Trends and Predictions on Trust and Safety for 2025 | Firstsource
Key Trends and Predictions on Trust and Safety for 2025 | Firstsource
How Health Plans Are Adding Up Real Value From AI - MedCity News
How Health Plans Are Adding Up Real Value From AI - MedCity News
Should Higher Education Adopt a Student-Centric Approach
Should Higher Education Adopt a Student-Centric Approach
AI-Based Agent Training Boosts Call Quality for Payers
AI-Based Agent Training Boosts Call Quality for Payers
Careers at Firstsource
Careers at Firstsource
Case Study - Firstsource Improved Customer Experience of US Health Insurer
Case Study - Firstsource Improved Customer Experience of US Health Insurer
How AI is Reshaping the Future of Our Industry
How AI is Reshaping the Future of Our Industry
2025 Informed: the year ahead for telecoms
2025 Informed: the year ahead for telecoms
Firstsource Enhances GenAI with 1M AI Tasks in Weeks
Firstsource Enhances GenAI with 1M AI Tasks in Weeks
Trust and Safety: Key Learnings from 2024 | Firstsource
Trust and Safety: Key Learnings from 2024 | Firstsource
Car Finance: Tackling Rising Commission Complaints
Car Finance: Tackling Rising Commission Complaints
Enhancing Complaint Handling in the Telecoms Sector
Enhancing Complaint Handling in the Telecoms Sector
2024 Trends and 2025 Predictions: Insights From Health Care Leaders on Advancing Medicare, AI Solutions, and Clinical Data Utilization
2024 Trends and 2025 Predictions: Insights From Health Care Leaders on Advancing Medicare, AI Solutions, and Clinical Data Utilization
Firstsource
Firstsource
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