Muhammad Lutfi Utama Putra

Muhammad Lutfi Utama Putra

Engineering Manager, Network Operations Center (NOC), Data Center & Web Hosting

Jakarta, Indonesia
2K followers 500+ connections

About

I am an Engineering Manager with a strong background in network operations, data center infrastructure, web hosting platforms, and software engineering. Currently, I lead 24/7 Network Operations Center (NOC), Data Center, and Web Hosting operations within an Indonesian Internet Service Provider (ISP) at PT Varnion Technology Semesta (AS45287), ensuring service availability, operational reliability, regulatory compliance, and alignment with defined SLA and uptime targets.

My experience spans managing core and access network operations, DNS services and regulatory filtering (Kominfo Trust+Positif/TrustNG), ASN and IP address administration, as well as infrastructure security and incident response. I am also actively involved in data center operations, covering servers, network devices, power systems, cooling, and disaster recovery planning, with a strong emphasis on operational safety and business continuity.

Prior to my current role, I worked as a Full-stack Developer and Technical Lead, delivering end-to-end software solutions across AI-driven analytics, healthcare systems, and enterprise platforms. This background allows me to bridge operational infrastructure with application-level requirements, enabling practical and scalable solutions across teams.

I am particularly interested in building resilient systems, improving operational processes, and developing technical teams through clear SOPs, measurable performance indicators, and continuous improvement. My work is guided by industry standards and best practices, including ISO 9001 and ISO/IEC 27001, with a pragmatic, hands-on approach to engineering leadership.

Services

Activity

Join now to see all activity

Experience

  • PT. Varnion Technology Semesta Graphic

    Engineering Manager, Network Operations Center (NOC), Data Center & Web Hosting

    PT. Varnion Technology Semesta

    - Present 1 year 5 months

    South Jakarta, Jakarta, Indonesia

    PT Varnion Technology Semesta (AS45287) is an Indonesian internet service provider (ISP) established in 2006, delivering internet connectivity solutions, data center services, managed hosting, and system integration.

    Key Responsibilities & Contributions:
    • Led end-to-end operations across the 24/7 Network Operations Center (NOC), Data Center, and Web Hosting teams, ensuring service availability, effective incident handling, and compliance with SLA and uptime targets.
    • Managed NOC…

    PT Varnion Technology Semesta (AS45287) is an Indonesian internet service provider (ISP) established in 2006, delivering internet connectivity solutions, data center services, managed hosting, and system integration.

    Key Responsibilities & Contributions:
    • Led end-to-end operations across the 24/7 Network Operations Center (NOC), Data Center, and Web Hosting teams, ensuring service availability, effective incident handling, and compliance with SLA and uptime targets.
    • Managed NOC technical, service, and security operations, including real-time monitoring of SP Devices (core and access) and CPE, along with management of DNS services (authoritative and recursive), regulatory DNS filtering (Kominfo Trust+Positif/TrustNG), and RTBH-based traffic mitigation.
    • Managed data center operations, including servers, network devices, power systems (UPS), cooling, and electrical infrastructure, to ensure reliability and operational safety.
    • Oversaw web hosting platforms and server environments, including virtualization, configuration management, performance optimization, and capacity planning.
    • Implemented backup, disaster recovery, and data protection strategies, including periodic recovery testing and documentation.
    • Enforced system and infrastructure security controls, OS patching, access management, and security hardening in alignment with ISO 9001:2015 and ISO/IEC 27001:2022 standards.
    • Managed IP address allocation (public & private), AS Number administration, and WHOIS/IDNIC updates, ensuring regulatory compliance and operational accuracy.
    • Developed and enforced SOPs, operational procedures, and escalation workflows across NOC, data center, and hosting teams.
    • Led, evaluated, and developed technical teams, including recruitment, performance assessment, and continuous improvement initiatives.
    • Produced regular operational and performance reports for the Vice President of Core Network, delivering risk analysis, trend insights, and actionable recommendations.

  • PT. FORTECH INDOTAMA (IT Consultant) Graphic

    Full-stack Developer, AI & Data Analytics

    PT. FORTECH INDOTAMA (IT Consultant)

    - 6 months

    South Jakarta, Jakarta, Indonesia

    PT. Fortech Indotama is an IT consulting firm established in 2010, focusing on AI-driven data analytics solutions and IT security services.

    Key Responsibilities & Contributions:
    • Actively contributed to end-to-end software development across the full technology stack, covering front-end interfaces, back-end services, databases, APIs, and application security.
    • Designed, developed, and deployed multiple internal and client-facing solutions,
    including:
    – Predictive…

    PT. Fortech Indotama is an IT consulting firm established in 2010, focusing on AI-driven data analytics solutions and IT security services.

    Key Responsibilities & Contributions:
    • Actively contributed to end-to-end software development across the full technology stack, covering front-end interfaces, back-end services, databases, APIs, and application security.
    • Designed, developed, and deployed multiple internal and client-facing solutions,
    including:
    – Predictive Analytics systems
    – Media Monitoring platforms
    – AI-based document summarization tools
    – Identity Document Verification solutions using OCR technology
    • Worked closely with cross-functional teams to translate business and analytical requirements into production-ready applications.

  • MHDC Group Graphic

    Technical Lead, Technology

    MHDC Group

    - 6 months

    South Jakarta, Jakarta, Indonesia

    MHDC Group is a healthcare provider established in 2009, operating 31 active branches across Indonesia, delivering public health services including vaccination, dental care, and aesthetic treatments.

    Key Responsibilities & Contributions:
    • Led the Technology Division within the Creative & Business Development department, overseeing IT Support and Software Engineering teams to support business and clinical operations.
    • Coordinated the registration and onboarding of the in-house…

    MHDC Group is a healthcare provider established in 2009, operating 31 active branches across Indonesia, delivering public health services including vaccination, dental care, and aesthetic treatments.

    Key Responsibilities & Contributions:
    • Led the Technology Division within the Creative & Business Development department, overseeing IT Support and Software Engineering teams to support business and clinical operations.
    • Coordinated the registration and onboarding of the in-house Electronic Medical Record (EMR) system as a SATUSEHAT-integrated provider, including system documentation, sandbox integration testing, and regulatory preparation.
    • Supported compliance processes by facilitating Electronic System Operator (PSE) registration with the Ministry of Communication and Information Technology of the Republic of Indonesia.
    • Led the integration of the existing EMR system with the SATUSEHAT Platform in alignment with Ministry of Health regulations, implementing SATUSEHAT Interoperability Resources and HL7® FHIR® standards for healthcare data exchange.
    • Designed, developed, and managed an internal EMR system covering core clinical and operational workflows, including:
    – Doctor Module: Patient management and medical record documentation
    – Admission Module: Appointment scheduling and patient-doctor coordination
    – Dashboard Module: Centralized EMR master data management
    – Cashier Module: Payment queue handling, point-of-sale transactions, and
    financial reporting

  • Okusi Associates Graphic

    Software Engineer, ICT

    Okusi Associates

    - 2 years 4 months

    Central Jakarta, Jakarta, Indonesia

    Okusi Associates is a professional services firm established in 1997, supporting foreign investors in setting up and operating businesses in Indonesia, with offices in Jakarta, Batam, and Bali.

    Key Responsibilities & Contributions:
    • Designed and implemented a new corporate website template from scratch, including refactoring legacy code and maintaining ongoing content and system updates.
    • Developed and maintained an in-house Enterprise Resource Planning (ERP) system supporting…

    Okusi Associates is a professional services firm established in 1997, supporting foreign investors in setting up and operating businesses in Indonesia, with offices in Jakarta, Batam, and Bali.

    Key Responsibilities & Contributions:
    • Designed and implemented a new corporate website template from scratch, including refactoring legacy code and maintaining ongoing content and system updates.
    • Developed and maintained an in-house Enterprise Resource Planning (ERP) system supporting multiple business functions across the organization.
    • Implemented and managed core ERP modules, including:
    – CRM: Client data and relationship management
    – Sales: Product and service management integrated with the corporate website
    – ICT: System activity logging, server monitoring, and internal IT operations
    – Project Management: Cross-department project tracking (Accounting, Tax, Legal, and Immigration)
    – HR: Employee records, attendance tracking, and payroll processing
    – Finance: Asset management, client ledger, invoice generation, and payment processing
    • Integrated third-party payment gateways, including Xendit and PayPal, enabling automated payment status updates and payment reminder notifications.

  • Founder

    Hostinger Muda Indonesia (Acquired)

    - 6 months

    South Tangerang, Banten, Indonesia

    Hostinger Muda Indonesia is a web hosting service established in 2012, providing VPS and shared hosting solutions with infrastructure deployed across Indonesia, Singapore, and the United States.

    Key Responsibilities & Contributions:
    • Designed and operated VPS-based hosting infrastructure using KVM virtualization, running CloudLinux for security and resource isolation.
    • Managed hosting services delivery, including server provisioning, system administration, and customer-facing…

    Hostinger Muda Indonesia is a web hosting service established in 2012, providing VPS and shared hosting solutions with infrastructure deployed across Indonesia, Singapore, and the United States.

    Key Responsibilities & Contributions:
    • Designed and operated VPS-based hosting infrastructure using KVM virtualization, running CloudLinux for security and resource isolation.
    • Managed hosting services delivery, including server provisioning, system administration, and customer-facing technical operations.
    • Worked with ICANN-accredited registrars for international domain registration and PANDI-accredited registrars for .ID domain services.

    The company later underwent an acquisition. Public information regarding the transition is available in the referenced community announcement:
    https://www.diskusiwebhosting.com/threads/info-perpindahan-server-iix-management.8588/

Education

  • Quantic School of Business and Technology Graphic

    Quantic School of Business and Technology

    Master of Science Software Engineering

    -

    An advanced program focused on equipping professionals with cutting-edge skills in software engineering, covering the full development lifecycle from design to deployment. Core areas of study include:
    • Managing Software Engineering
    • Web Application and Interface Design
    • Software Design and Architecture
    • Software Testing and CI/CD
    • Cloud Applications and Architectures
    • Machine Learning & AI Engineering
    • Microservices Architectures

    Accreditation &…

    An advanced program focused on equipping professionals with cutting-edge skills in software engineering, covering the full development lifecycle from design to deployment. Core areas of study include:
    • Managing Software Engineering
    • Web Application and Interface Design
    • Software Design and Architecture
    • Software Testing and CI/CD
    • Cloud Applications and Architectures
    • Machine Learning & AI Engineering
    • Microservices Architectures

    Accreditation & Recognition:
    • Licensed by the District of Columbia Higher Education Licensure Commission (Washington, DC)
    • Accredited by the Distance Education Accrediting Commission (DEAC)
    • DEAC is recognized by:
    – The United States Department of Education
    – The Council for Higher Education Accreditation (CHEA)

  • Telkom University Graphic

    Telkom University

    Bachelor’s Degree Informatics (Computer Science)

    -

    A comprehensive program providing a strong foundation in computer science and informatics, blending theoretical knowledge with practical skills. Core areas of study include:
    • Mathematics, Logic, Analytics & Algorithms
    • Programming & Software Engineering
    • Operating Systems, Networking & Distributed Systems
    • Databases & Enterprise Systems
    • Human-Centered & Interaction Design
    • Project Management
    • Professional & Experiential Learning

    Accreditation &…

    A comprehensive program providing a strong foundation in computer science and informatics, blending theoretical knowledge with practical skills. Core areas of study include:
    • Mathematics, Logic, Analytics & Algorithms
    • Programming & Software Engineering
    • Operating Systems, Networking & Distributed Systems
    • Databases & Enterprise Systems
    • Human-Centered & Interaction Design
    • Project Management
    • Professional & Experiential Learning

    Accreditation & Recognition:
    • Nationally accredited by BAN-PT (valid until 2026)
    • International accreditation by IABEE (General Accreditation)
    • QS 5-Star Rating for Program Strength (2020)
    • Ranked 4th in Indonesia for Computer Science (Times Higher Education)

  • SMK Bina Informatika Bintaro

    Upper Secondary Vocational Education Software Engineering

    -

    A vocational high school program focused on Information and Communication Technology (ICT) with a concentration in Software Engineering. The curriculum blends practical and theoretical skills, preparing students to develop software applications across multiple platforms. Core areas of study include:
    • Web, Mobile & Desktop Programming
    • Database & Information Systems
    • Software Design, Modeling & Documentation

Licenses & Certifications

Volunteer Experience

  • Event Coordinator

    General Election Committee of the Informatics Engineering Student Association, IT Telkom

    - 3 months

    Politics

Publications

Projects

  • Digital Map of CADP 2.0 for Economic Research Institute for ASEAN and East Asia (ERIA) at AsiaQuest Indonesia

    -

    AsiaQuest Indonesia is a Japan-based digital solutions company established in 2012, providing web and digital platform development services.

    Key Responsibilities & Contributions:
    • Implemented map-based data visualization to present infrastructure projects by geographic location.

  • Project Management System for Business, Government, and Enterprise Service (BGES) Division — IndiBuilding Program at PT Telkom Indonesia (Persero) Tbk

    -

    PT Telkom Indonesia (Persero) Tbk is a state-owned information and communications technology enterprise established in 1965, providing telecommunications and digital network services in Indonesia and internationally.

    Key Responsibilities & Contributions:
    • Designed and developed an internal project and sales management system to support the Business, Government, and Enterprise Service (BGES) Division in managing the IndiBuilding program for high-rise buildings.
    • Implemented…

    PT Telkom Indonesia (Persero) Tbk is a state-owned information and communications technology enterprise established in 1965, providing telecommunications and digital network services in Indonesia and internationally.

    Key Responsibilities & Contributions:
    • Designed and developed an internal project and sales management system to support the Business, Government, and Enterprise Service (BGES) Division in managing the IndiBuilding program for high-rise buildings.
    • Implemented prospect and client pipeline tracking, including opportunity status and project stages.
    • Developed project valuation features to record and monitor estimated project values and monthly pipeline totals.
    • Built location mapping functionality to visualize prospective and active high-rise building projects.
    • Generated monthly summary reports to support sales planning and management decision-making.

  • Content Management System (CMS) for Online Store at Rumah Madani - Busana Muslim

    -

    Rumah Madani is a Muslim fashion company established in 2007, operating a brand-owned online store offering apparel and accessories.

    Key Responsibilities & Contributions:
    • Designed and implemented a CMS to support operations of a brand-owned online store.
    • Built a user-friendly interface enabling non-technical staff to manage products, categories, and content independently.
    • Streamlined product listing and update workflows tailored to fashion retail needs.
    • Ensured system…

    Rumah Madani is a Muslim fashion company established in 2007, operating a brand-owned online store offering apparel and accessories.

    Key Responsibilities & Contributions:
    • Designed and implemented a CMS to support operations of a brand-owned online store.
    • Built a user-friendly interface enabling non-technical staff to manage products, categories, and content independently.
    • Streamlined product listing and update workflows tailored to fashion retail needs.
    • Ensured system scalability and maintainability to support future business growth.

Honors & Awards

  • National Student Competition in ICT (GEMASTIK 7)

    Directorate General of Higher Education, Research, and Technology (DIKTI), Ministry of Education and Culture, Republic of Indonesia

Languages

  • English

    Professional working proficiency

  • Japanese

    Elementary proficiency

  • Indonesian

    Native or bilingual proficiency

Organizations

  • Muslim Students Association (HMI), IT Telkom Branch

    Member

    -
  • Student Executive Board, Telkom University

    Staff at the Ministry of Organizational Apparatus Development

    -
  • Student Executive Board of the Faculty of Engineering, Telkom University

    Coordinator of Mass Base at the Ministry of Home Affairs

    -
  • Student Representative Board of Informatics, IT Telkom

    Internship

    -

More activity by Muhammad Lutfi

View Muhammad Lutfi’s full profile

  • See who you know in common
  • Get introduced
  • Contact Muhammad Lutfi directly
Join to view full profile

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

Add new skills with these courses