At Kaiy, your experience comes first. We offer exchanges within 24 hours of receiving your order, provided the requested item is in stock.
To qualify for an exchange: • The piece must remain in its original, untouched condition. • All tags and packaging must be intact. • Shipping fees for the exchange are covered by the customer.
What is Refund Policy
Refunds are available only at the moment of delivery.
Our courier will inspect the piece on the spot. If you choose to return it: • Only the shipping fee will be deducted, which is 90 Egp
How can you reach us ?
You can contact us anytime through: • Email: kaiyproducts77@gmail.com • Instagram Page: Kaiy — where you’ll also find our customer service phone number in the bio.
When will I get my order?
it takes from 3 to 5 days work
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