I’ve tried so many headaches homes to find the perfect ones and these are it.
NOISE CANCELLATION: Their noise cancellation feature is actual magic I can barely hear the noise of the world, which is crucial as an autistic person. There’s a button on the left side of the headphones that switches from noice canceling to normal mode so you can easily switch between modes without using an app.
BASE: The base is great and editable through the app to suit your individual preferences.
COMFORT: Since I use these every day for hours at a time I needed to invest in comfort. These have a soft padded head band that’s thin and stretches easily over larger heads. The ear cushion is made out of the same squishy soft material and comfortably fits over my ears. ( the material also smells really good, kinda like a faint cologne smell that’s not overpowering but just feels expensive and high quality.) About every 4 hours my head starts to hurt a little and I have to slightly adjust the headphone band to a different spot, but that’s a super simple fix that is still worth it for me.
VOICE: The female voice of the headphones that says things like “power on” and “low battery” is a super soothing low octave that doesn’t startle me like other headphones usually do. You can tell that they put money and thought into developing that feature.
VOICE AWARE FEATURE: If you are like me and you get frustrated when your headphones pause every time you make a noice you can turn off the voice aware feature with the app so that your headphones don’t pick up on you speaking and pause what you are listening to.
TOUCH FEATURES: I thought that the touch features would be really annoying at first because I tend to forget about them and accidentally mess with what I’m listening to but they aren’t as sensitive as other headphones and it’s only on one side so I don’t do it on accident as often. The other side is buttons which is what I prefer.
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This item: Sony WH-1000XM5 Noise Canceling Wireless Headphones - 30hr Battery Life - Over-Ear Style - Optimized for Alexa and Google Assistant - Built-in mic for Calls - Black - International Version No Warranty
$269.99
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Product information
| Headphones Jack | No Jack |
|---|---|
| Model Name | WH-1000XM5B |
| Connectivity Technology | Wireless |
| Wireless Communication Technology | Bluetooth |
| Included Components | Headphones, Carry Case, Connection Cable, USB Cable, Reference Guide |
| Age Range (Description) | All Ages |
| Material | Plastic |
| Charging Time | 3 minutes |
| Recommended Uses For Product | Music, Calling |
| Compatible Devices | Tablets |
| Control Type | Google Assistant |
| Cable Feature | Without Cable |
| Item Weight | 250 Grams |
| Style | Contemporary, Minimalist, High-Fidelity |
| Control Method | Touch, Voice |
| Number of Items | 1 |
| Battery Life | 30 Hours |
| Audio Driver Type | Dynamic Driver |
| Bluetooth Version | 5.2 |
| Carrying Case Color | Black |
| Earpiece Shape | Rounded or angular shape, placed over the ear |
| Hardware Interface | Bluetooth |
| UPC | 027242923232 |
| Input Device Interface | Bluetooth |
| Noise Control Features | Active Noise Cancellation |
| Generation | 5 |
| Supports Bluetooth Technology | Yes |
| Special Feature | Intuitive touch control settings |
| Global Trade Identification Number | 07501450720119 |
| Manufacturer | Sony |
| Smart Home Compatibility | Smart Home Compatible |
| Product Dimensions | 8.85 x 3.03 x 10.36 inches |
| Item Weight | 8.8 ounces |
| ASIN | B0CFSD4TSQ |
| Item model number | WH1000XM5B |
| Batteries | 1 Lithium Polymer batteries required. |
| Customer Reviews |
4.4 out of 5 stars |
| Best Sellers Rank |
|
| Date First Available | October 16, 2023 |
Warranty & Support
Product Warranty: For warranty information about this product, please click here
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Customers say
Customers find these headphones have superb sound quality and appreciate their noise cancellation capabilities, with one noting how the app settings enhance audio performance. The headphones are comfortable and have good battery life, though durability receives mixed reviews with several customers finding them not very strong or durable. The connectivity and sleeve quality also get mixed feedback, with one customer reporting issues with Bluetooth pairing and another mentioning loose parts.
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32 customers mention sound quality, 29 positive, 3 negative
I got exactly what all the headphone reviews said. Great sound, comfort and noise cancellation!!Read more
Amazing soundRead more
...Sound quality is excellent like the M3 and M4.Read more
...Honestly, the sound quality is great, but for some reason, they sound much better when connected to ancompared to Apple devices. I don’t know why....Read more
25 customers mention quality, 18 positive, 7 negative
Great earphones, seller was very helpful solving delivery issues.Read more
Good headphonesRead more
...all the reviews but it has been a horrible experience with these faulty headphones and low quality app you have to download to pair....Read more
Great headphones, the speak to chat feature is a great feature add on feature....Read more
20 customers mention noise cancellation, 15 positive, 5 negative
...NOISE CANCELLATION: Their noise cancellation feature is actual magic I can barely hear the noise of the world, which is crucial as an autistic person...Read more
...Greatest feature is the noise canceling, it's the best I've used, hence the two stars.Read more
Love them for work, however the noise canceling sucks and don’t really work for the gym since they keep falling when doing crunches.Read more
Great noise canceling. My son loves them. Uses them in library at college.Read more
16 customers mention comfort, 12 positive, 4 negative
The headphones have fantastic sound, battery life, comfort, and noise cancellation, but the XM3, XM4, and XM5 all have a defect whereby the hinge...Read more
Very comfortable, easy to control volume, noise cancellation is exceptional.Read more
...is resting on a pencil-wide stripe across my scalp, which gets uncomfortable long before my workday is over....Read more
...The build quality is excellent, very sleek and comfortable for long listening sessions....Read more
6 customers mention battery life, 5 positive, 1 negative
The sound and battery life are great....Read more
The headphones have fantastic sound, battery life, comfort, and noise cancellation, but the XM3, XM4, and XM5 all have a defect whereby the hinge...Read more
...It has great sound and a long battery life.Read more
The sound is great. Battery is what id expect....Read more
6 customers mention connectivity, 2 positive, 4 negative
Very finicky connection, bass and treble sound cheaper then the xm4. I would recommend the anker soundcore headphones over these for the value....Read more
...Sound is good and is able to connect to different type of products such as Apple and Samsung with ease....Read more
Grerat headphones but almost impossible to connect with blue tooth.Read more
no problem with a seller. but the sony doesn‘t integrate with iphones so it is a disasterRead more
7 customers mention durability, 1 positive, 6 negative
Didn’t even last a year sitting from extremely light use. Cheaply made plastic. Update: Contacted Sony support and went up the chain....Read more
DO NOT BUY there is a known issue with the headband on these failing through normal use and Sony does not offer any warranty assistance on this...Read more
...but the XM3, XM4, and XM5 all have a defect whereby the hinge often breaks under normal use, sometimes after months. This has happened to me....Read more
...The build appears less sturdy than the older model, I really liked the voice responses on the older ones (e.g. "battery level - High" etc.)...Read more
6 customers mention sleeve quality, 0 positive, 6 negative
...They kept falling off of my head every time I had to lay down flat on a bench. Then they were loose the whole workout. Not worth that much money.Read more
...Also it's really not that comfortable compared to Bose, the seal is on the tighter side and less comfortable for all day wearing....Read more
...be the fit after about 2.5 hours of listening, it can be a little sore taking them off.Read more
...sucks and don’t really work for the gym since they keep falling when doing crunches.Read more
Top reviews from the United States
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- Reviewed in the United States on December 7, 2025Color: BlackVerified Purchase
Didn’t even last a year sitting from extremely light use. Cheaply made plastic.
Update:
Contacted Sony support and went up the chain. They really struggled to explain how a product that never traveled or was dropped failed from standard use. Ultimately this is a manufacturing issue and they will not honor the warranty. Class action lawsuit incoming.
Images in this review
Top reviews from other countries
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JéssicaReviewed in Brazil on August 12, 2025
Se você precisa de silencio para trabalhar, é o melhor
Color: BlackVerified Purchase -
Jackson RovinaReviewed in Brazil on September 30, 2025
Horrível, um teste de paciência.
Color: Midnight BlueVerified Purchase -
SaulReviewed in Mexico on November 10, 2025
Excelentes pero con detalles mínimos
Color: BlackVerified Purchase -
ChristianReviewed in Germany on January 14, 2026
Erfüllt nicht meine Erwartung und war mit einer anderen Kopfhörer zufriedener.
Color: BlackVerified Purchase - SamanthaReviewed in the United Kingdom on October 5, 2024
buzzing in right ear makes it basically unusable - get a warranty or try the XM4's imo
Color: BlackVerified Purchase
